We hope you are happy with your purchase. In the event that you would like to exchange or return your purchase. We've made our exchange and/or return as easy as possible!
We appreciate your support and want you to enjoy your perfect fit.
1. Please email karlee@locahouse.com.au with your exchange or refund request.
2.All return postage costs must be covered by the customer. A return postage fee of $8 for an exchange will be required from the customer before the exchange can take place.
3. Return item(s) to: 59 Currumbin Chase, Currumbin, 4223, QLD.
Once we have received your item(s) and/or return postage cost - your request will be initiated.
- Your new items will be shipped.
- You will receive your store credit.
- Your refund will be processed.
Within two business days.
Terms and conditions: All returns must be returned within 10 days of the order date. Garments must not be worn, damaged and be in their original condition. All products include a 2-month warranty. Garments that have been damaged or altered from their original condition are not eligible for return. Sale items are not eligible for refund. Exchange for alternative size or store credit is available.
Loca House is not responsible for any postage costs or lost items. Please use traceable services.
We thank you for your support.
A & K